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Documented Policy and Procedure for EstateBooks Proptech
Corporate Governance Document
1. Purpose

This document establishes the policies and procedures guiding EstateBooks Proptech operations, ensuring compliance with Nigerian regulations (NDPR) and international standards (GDPR, CCPA).

2. Scope

Applies to:

  • All employees, contractors, and partners of EstateBooks.
  • All users of the EstateBooks app.
  • All data processing, property listing, and transaction activities.
3. Policy Statements
  • Compliance: EstateBooks adheres to NDPR, GDPR, and other applicable laws.
  • Transparency: Users are informed about data collection, usage, and retention.
  • Security: EstateBooks employs encryption, access controls, and audits.
  • Accountability: A Data Protection Officer (DPO) oversees compliance.
  • User Rights: Users can access, correct, delete, or transfer their data.
4. Procedures
4.1 Data Collection
  • Collect only necessary personal and property data.
  • Obtain explicit consent before processing sensitive data.
4.2 Data Processing
  • Process data lawfully, fairly, and transparently.
  • Use data strictly for service delivery, fraud prevention, and compliance.
4.3 Data Storage
  • Store data securely using encryption.
  • Limit access to authorized personnel only.
4.4 Data Sharing
  • Share data only with vetted third parties under confidentiality agreements.
  • Ensure international transfers comply with adequacy requirements.
4.5 Data Retention
  • Retain data only as long as necessary.
  • Securely delete or anonymize data when no longer required.
4.6 Breach Management
  • Report breaches within 72 hours to NDPC and affected users.
  • Maintain an incident response plan.
4.7 Employee Responsibilities
  • Employees must complete annual data protection training.
  • Report suspected breaches immediately to the DPO.
4.8 Customer Support
  • Provide clear channels for privacy inquiries.
  • Respond to data subject requests within statutory timelines.
5. Governance
  • Data Protection Officer (DPO): Oversees compliance and audits.
  • Management: Ensures resources for compliance.
  • Employees: Follow procedures and report issues.
6. Review and Updates
  • Policy reviewed annually.
  • Updates communicated to all stakeholders.
7. Contact

For questions or complaints:

  • Email: Network@estatebooks.biz
  • Address: EstateBooks HQ, KM 15 Lekki Epe Expressway, Lekki Lagos, Nigeria.

This Documented Policy and Procedure ensures EstateBooks operates responsibly, protects user data, and maintains trust across Nigeria and international markets.